Servicing
(Workshop)
Aftercare that outlasts the sale
Regulation, gasket changes, pressure testing and full services — handled by the same people who sold you the watch.
(How it works)
Four steps, no surprises
01
Tell us what it needs
Send the reference, a photo and a description of the fault. We will tell you whether it is a regulation, a gasket change or a full service.
02
Send it in
We provide insured return labels for local customers and instructions for international shipments.
03
Approve the quote
You get a written quote before any work starts. Nothing is opened up without your say-so.
04
Back on your wrist
Serviced, timed, pressure-tested and returned with a report of what was done.
Service questions
How long does a service take?
A regulation is usually a few days. A full service takes four to six weeks depending on parts availability.
Do you service watches bought elsewhere?
Yes, for the brands we carry. For everything else we will tell you honestly whether we are the right workshop.
Is the work guaranteed?
Every service carries a twelve-month guarantee on the work performed.
